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Account Manager

Published on 15.07.2021

Company

Website : http://bolt.eu/en
Industries :
Transport, logistics, postal services
Job ads : See our Job Ads
Wherever you are headed in the city under the sun, count on Bolt for rides within minutes! The Bolt app will match you with a local driver at the... read more

Job Ad & Profile Description

Position : Account Manager

The Account Manager has a passion for service but with a strong analytical mindset in order to build strong lasting relationships with our most important customers while ensuring they have great operational performance. In addition, the position will also have to be a strong team player and willing to do things outside of the day-to-day activities, acting occasionally as a Project Manager and being the Country Manager’s right hand in all things related to managing the most important accounts, campaigns and overall net rates of the market.

Your daily adventures will include:

  • Managing a portfolio of key clients, proactively contacting them and helping them
  • Replying to client queries, replying to emails, calls and solving their challenges
  • Creating account plans to grow volumes from existing clients
  • Preparing and managing the flow of accounting documents and materials
  • Assisting the sales team with onboarding and client management
  • Communicating with an international team to solve local issues
  • Delivering volume growth each month

Why you’ll love it here:

  • Your daily duties will have a meaningful impact on millions of people all over the world.
  • You’ll be surrounded by the most friendly, supportive colleagues you can imagine.
  • We don’t care where you work from, as long as you get the job done!
  • As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
  • You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
  • Switching off is important! We have fridges full of refreshments, sports compensation, table tennis, Playstation and loads more...
Required profile for job ad : Account Manager
  • At least 2-4+ years of successful previous experience in account management
  • A self starter, keen, ambitious and hungry to get results
  • Proactive, organised and obsessed with details
  • Superb written and spoken communication skills in English
  • Comfortable and experienced speaking with clients, dealing with issues and generating positive outcomes
  • Strong business sense and industry expertise
  • Demonstrable experience of upselling and generating volume growth from existing clients
Job criteria for job ad : Account Manager
Job category :
Management
Sales
Industries :
Transport, logistics, postal services
Employment type :
Permanent contract
Region :
Central - Coast - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Western
Experience level :
2 to 5 years
Educational level :
Bachelor
Spoken language :
englishfluent
Number of Position(s) : 1

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