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Child Protection & Participation Knowledge Management & Communications

Published on 31.03.2023


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World Vision is a Christian humanitarian, development and advocacy organisation devoted to improving the lives of children, families and their... read more

Job Ad & Profile Description

Position : Child Protection & Participation Knowledge Management & Communications

With over 70 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.


Come join our 34,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Part-Time position - (20 hours a week)

The Child Protection & Participation (CP&P) Knowledge Management & Communications Specialist/Advisor is responsible for designing and implementing knowledge management processes, systems and activities for the CP&P global sector, ensuring that strategic CP&P knowledge assets are documented, accessed and used to improve World Vision’s ability to protect the most vulnerable children from violence. Additionally, s/he is responsible for creating and implementing a communications plan to convey the impact of World Vision’s CP&P programming internally to staff and externally to key stakeholders. 

In order to achieve this, the CP&P KM & Communications Specialist/Advisor will provide expert advice and stewardship to the CP&P Communities of Practice, leading the implementation of strategic KM objectives to ensure institutional knowledge and best practices within the sector are leveraged for impact. S/he will manage content development for the sector’s internal intranet website, the monthly CP&P Newsletter for internal practitioners, and for the sector’s external-facing website. S/he will develop tailored communication to promote the work of the CP&P sector to internal and external audiences. 

Overall, this role seeks to establish a vibrant learning culture where data is systematically transformed into information and then into knowledge that leads to change – an environment where innovations and CP&P best practices are encouraged, documented and shared across the Partnership and externally.

Set Strategic Plans for KM and Communications

  • Update, refine, and implement the sector KM work plan to support overall sector business objectives
  • Collaborate with team members to develop targeted communication plans to promote CP&P external events, research, best practices, and team publications.

Create a knowledge-sharing culture to achieve CP&P business goals

  •  Promotes a vibrant CP&P Community of Practice that meets on a regular basis and works together effectively across teams and offices to further global CP&P priorities.
  • Manages and nurtures the sector CoPs to create a conducive environment where knowledge is built, leveraged, retained, and shared to improve CP&P programming
  • Spearhead dynamic learning experiences, processes, and activities to enable CoP members to collaborate, problem solve, and share solutions to common CP&P programming issues.
  • Facilitates an appropriate flow of CP&P knowledge and learning between field office and global teams 

Knowledge Curation, Communication, and Data Management

  • Manage external CP&P team webpages, ensuring up-to-date information that reflects the impact of CP&P programming
  • Curate, write, and edit sector newsletters and internal Partnership news articles
  • Oversee, create, and maintain content for sector intranet webpages (Sharepoint platform) to provide access to programme and project tools and best practice guidance
  • Develop system and process for tracking CP&P programming across 60+ Field Offices
Required profile for job ad : Child Protection & Participation Knowledge Management & Communications


Required Professional Experience:

  • At least 5 years experiences in organisational communications, storytelling, community of practice management, or knowledge management
  • Excellent writing, document editing, formatting and publication skills
  • Contemporary and progressive ICT skills in KM platforms/software (MS Teams, Sharepoint, web design, Articulate, Adobe Creative Suite)
  • Excellent written and verbal communication skills; ability to translate complicated ideas and technical language into simple language
  • Strong collaboration and coordination skills and experience
  • Webinar development and facilitation
  • Knowledge Management training / and or experience
  • Experience in formation and nurturing of virtual communities of practices, networks, etc.
  • Experience in dealing with faith related issues in development
  • Facilitation skills – virtual and F2F
  • Website and publication design
  • A bachelor’s degree in Knowledge Management Science, Organisational Communications, Business Management or Administration, Informational Technology, or a related field

Preferred Knowledge and Qualifications:

  • Experience in the field of child participation, child rights, and learning & development
  • Experience leading organization-wide initiatives, strategic planning, and project management

Applicant Types Accepted:

Local Applicants Only

Job criteria for job ad : Child Protection & Participation Knowledge Management & Communications
Job category :
Marketing, communication
Industries :
Associative activities
Social, public and human services
Employment type :
Permanent contract - Fixed-term contract
Region :
Central - Coast - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Western
Experience level :
5 to 10 years
Educational level :
Key Skills :
marketing communication
Number of Position(s) : 1
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