Guest Relations Officer

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Published on 13.03.2019

Job Ad & Profile Description

Position : Guest Relations Officer

We are looking for profiles and CVs of Guest Relations Officers that we will send to our large account customers for their future recruitment needs.

Duties:

  • Welcome guests in a friendly and professional manner ;
  • Develop customer service satisfaction programs ;
  • Build strong relations with customers ;
  • Handle guest complaints ;
  • Promote  the facilities of the hotel ;
  • Ensure a pleasant and satisfying stay at the hotel.
Required profile for job ad : Guest Relations Officer
  • Bachelor’s Degree in Tourism or other related field ;
  • Proven experience as a Guest Relations Officer ;
  • Excellent communication skills ;
  • Customer service oriented .
Job criteria for job ad : Guest Relations Officer
Job category:
Tourism, hotel business and catering
Industries:
Education, training
IT, software engineering, Internet
Temporary work, recruitment
Employment type:
Permanent contract
Region :
Central - Coast - Central - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Volta - Western
Experience level:
Less than 2 years
Educational level :
Bachelor
Spoken language:
englishfluent

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