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Published on 01.05.2021


Website :
Industries :
Education, training
Research and development
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CARNEGIE MELLON UNIVERSITY-AFRICA’s vision is to educate and empower the next generation of African leaders and innovators by delivering a... read more

Job Ad & Profile Description


Reports to : Director of Business Operations
Start Date : June 1st 2021
Location : Kigali, Rwanda

Job Purpose

Carnegie Mellon University is seeking a Human Resources Officer to be a key business partner and trusted advisor on employee and workplace matters to senior management for its location in Rwanda, Carnegie Mellon University Africa (CMU-Africa). This position will work with the Director of Business Operations to develop and drive an HR Strategy/People Agenda.

About Carnegie Mellon University

Established out of a partnership between Carnegie Mellon University (CMU) and the Government of Rwanda, CMU-Africa is addressing the critical shortage of high-quality engineering talent required to accelerate the economic development and digital transformation of Africa—home to the fastest growing workforce in the world.  CMU-Africa was established in 2011 and is the only U.S. research university offering its master’s degrees with full-time faculty, staff and operations in Africa. CMU’s presence in Rwanda provides a platform to engage in Africa’s most significant opportunities and challenges across the continent through world-class education and contextually relevant research.

Our vision is to educate and empower the next generation of African leaders and innovators by delivering a world-class educational experience. CMU-Africa’s mission is to produce creative and technically strong engineers, who have been trained in the African context, and prepared to make transformative impact in their communities and the world.

We are a fast-growing campus with about 150 enrolled students, aiming to grow to 400 in the next couple of years.  Our size and exponential growth create a sense of camaraderie and excitement, with strong community ties and a compound sense of accomplishment in our team members, contributing towards mutually beneficial relationships between staff and students.

The role

As CMU-Africa’s Human Resources Officer, you will be responsible for performing HR-related duties on both a strategic and tactical level for CMU-Africa. While specific responsibilities will vary, they will include, but will not be limited to, the following:


  • Workforce Planning - executes CMU-Africa’s staffing strategies, ensuring HR systems accurately reflect open position data, supervisory organization data, etc. to assist in workforce planning
  • Recruitment activities – Develops recruitment strategy to successfully identify, recruit, and hire high-quality candidates for the purpose of filling its open positions. Coordinate interview and hiring processes, drafting of offer letters on appropriate templates, and initiate hiring transactions in Workday system.
  • Onboarding and Off-boarding – develops onboarding strategies that help employees understand their new position and job requirements, and integrate seamlessly into CMU. Ensures onboarding templates are provided to hiring managers and that documented plans are in place. Process appropriate off-boarding activities when employees separate from CMU, including exit interviews and all transactional activity in Workday.
  • Employee Relations - assesses and resolves employee relations matters, and influences management to take appropriate course of action; works with line managers to actively identify employee relations trends and crafts solutions that will assist with designing strategies to improve employee relations and engagement, and act as an advocate for employees whose concerns and messages need to be advanced.
  • Performance Management - provides coaching and guidance to line managers and leaders as they provide ongoing feedback to employees, drives performance review processes across CMU-Africa, and assists with lower performers and disciplinary action.
  • Learning and Development - builds manager capability through training sessions and one-on-ones; assists in building employee capability through training offerings and individual coaching meetings; partners with CMU Professional Development and International HR to determine custom offerings to CMU-Africa needs. Works with line managers to develop professional development plans for all staff.
  • Diversity and Inclusion – champion the richness diversity brings by developing, leading and executing HR solutions that celebrate the diversity of our people, their backgrounds and experiences. Partner with the Associate Director for Diversity and Inclusion to foster a workplace where differences can thrive and be leveraged to build an inclusive and dynamic workplace where all staff, faculty and students feel welcomed, supported and empowered to do their best.
  • Reporting - analyzes employee engagement, attrition, and other metrics for CMU-Africa leadership for review, then creates action plans required for follow-up and implementation.
  • Develops reciprocal relationships with other the College of Engineering Dean’s Office, International HR, and other Human Resources partners (Recruiting, Compensation and Benefits, Professional Development, and Equal Opportunity Services) and effectively determines the appropriate junctures at which to engage these partners in providing more holistic human resources support CMU-Africa.
  • Identifies and leads process improvement initiatives that foster a continuous improvement culture and enable delivery of exceptional HR support.
  • Other duties as assigned.
Required profile for job ad : HUMAN RESOURCES OFFICER


    • A Bachelor’s Degree in relevant field
    • PHR-Professional in Human Resources - Human Resource Certification Institute, SPHR-Senior Professional in Human Resources - Human Resource Certification Institute, or other HR professional certification is a plus
    • 3 - 5 years of progressive generalist Human Resources experience within dynamic, fast paced environments
    • Fluency in spoken and written English and French a plus


    • Excellent verbal and written communication skills
    • Excellent organizational skills and attention to detail
    • Strong analytical and problem-solving skills
    • Excellent interpersonal, negotiation, and conflict resolution skills.
    • Ability to prioritize tasks and to delegate them when appropriate.
    • Ability to act with integrity, professionalism, and confidentiality.
    • Thorough knowledge of employment-related laws and regulations.
    • Proficient with Microsoft Office Suite or related software.
    • Proficiency with or the ability to quickly learn the organization’s HR systems
Job criteria for job ad : HUMAN RESOURCES OFFICER
Job category :
HR, training
Industries :
Education, training
Research and development
Employment type :
Permanent contract
Region :
Central - Coast - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Western - International
City : / Kigali, Rwanda
Experience level :
2 to 5 years
Educational level :
Spoken language :
Number of Position(s) : 1

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