Team Leader

Job description about the job

  Businessclaud is the fastest-growing e-commerce company in Kenya. We are also operating in several countries like Uganda, India, Nigeria, and many more countries within Africa.

We are looking for passionate, hardworking, and computer-literate individuals to join our team in Nairobi and surrounding

We offer requisite training, internet, and airtime after the successful completion of one month probation period.

JOB DESCRIPTION

Understand that this is a purely remote job, if you have a problem with that feel free to decline.

RESPONSIBILITIES:

• Recruiting, training, and supervising sales agents of the inside sales team.
• Educating inside sales staff on effectively answering common customer questions.
• You will be responsible for monitoring and exerting pressure on the Sales & Marketing specialists with the purpose of making sure we get tangible results.
• You will follow up to make sure Sales and marketing people working under the stated contract have been paid as required in the contract, either the commission or the salary you will be required to report directly to HR, or one in charge of marketing if need be.
• You will need to recruit Sales & Marketing specialists which means you have to take them through a short interview and ensure that you have trained them fully in this case we mean give them all the necessary information that they may need to deliver their mandate.
• Maintaining an accurate record of all leads and actual sales. Preparing accurate sales forecasts to assist the company in making sound business decisions.
• Regularly evaluating the performance of the inside sales team.
• Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
• Recommending and implementing improvements to current sales practices and procedures as needed. Addressing and resolving customer complaints.

REQUIREMENTS :

• Bachelor's degree/Diploma /Certificate in marketing, business administration, and business management.
• Excellent leadership skills.
• Strong analytical and problem-solving skills.
• Sound organizational skills.
• Effective communication skills.
• Exceptional customer service skills.

NB. If interested please send your cv and cover letter