CV Profile No.25151

Profile

Job category searched
» IT, new technologies
» Services
Education
Bachelor
02.1996 - 09.1999
BA Business Management
Leeds Metropolitan University
• Organization Studies 1 • Quantitative Business Analysis 1&2 • Business Information Systems • Information Systems Development
07.2008 - 08.2008
ITIL Foundation Training V2- Certified
Pink Elephant
ITIL fundamentals, concepts and basic framework
05.2009 - 10.2009
ITIL Service Support and Service Delivery Manager
Pink Elephant Ltd
ITIL certification based training for ITIL Service Manager certification (V2) covering the oriented approach to Service Support and Service delivery
Professional experience
More than 10 years
» Banking, insurance, finance
» IT, software engineering, Internet
» Maintenance, servicing, after-sales services
» Telecom
» Temporary work, recruitment
Skills
ITIL Service Manager V2; Incident Management; Release Management; Change Management; Configuration Management; Asset Management; Process and Policy development; KPI development; SLA Compliance
Languages
englishfluent
More information
in 1 month
Nairobi
Place of residence : Kampala
Permanent contract - Fixed-term contract - Temporary work

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