Google Play

CV Profile No.30051

Profile

Contact this profile for a recruitment
Last name : ****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ****
Address : **********************************

Attached CV :

Profile details

Job category searched
» IT, new technologies
» Tourism, hotel business and catering
» Transport, logistics
Professional experience
More than 10 years
» Agriculture, fishing, aquaculture
» IT, software engineering, Internet
» Telecom
» Tourism, leisure activities
» Transport, logistics, postal services
Professional Experience: 
09.2004 - 11.2013
Field Technician
Sita Aero
 Communicating and assisting clients relating to operational problems and queries.  Carrying out software and hardware upgrades on all equipment at customer sites and training users how to use new or upgraded applications.  Generate reports on project designs, support manuals and project plans.  Maintain inventory of all computers, telecommunication equipment and all other devices and software in the office and at customers’ site.  Assisting and supporting the Team in managing projects.  Repair of faulty equipment and maintenance at second level workshop.  Liaising with the suppliers of equipment to provide replacements for unrepairable and obsolete equipments.  Testing all new equipment received from dealers and faulty ones under warranty which have been returned to the dealer for repairs/Replacements.  Routine and preventive maintenance of customer equipment.  Configuring of customer equipment e.g. computers, printers, modems, routers and the final installation.  As a team maintain LAN /WAN and support for the timely installations and upgrading.  Carrying out day-to-day interventions at customer sites to solve problems that are not sorted through the telephone.  Installation and Configuration of Sun Solaris software on Visa and MasterCard Servers in several Banks locally, and being in charge of the Routine Maintenance for the servers. Oversees help desk activities at the local level.
Since 06.2016
IT Support Consultant.
SELF
 Contract negotiating with clients and service vendors.  Setting up and configuring equipment as the Clients Requirements and actively adhering to professional global IT standards.  Structured cabling and wireless devices installation and support.  Installing and troubleshooting genuine authorized software and ensuring security updates and upgrades are done correctly.  Generate reports on project designs, support manuals and project plans  Maintain inventory of all computers, telecommunication equipment and all other devices and software at client’s site.  Antivirus/Patches installation and updating on the clients equipment.  Training users on new programs and international user IT standards.  Providing support and troubleshooting on UPS (APC, Eaton Mercury and Other Models) and other equipment in the clients Cabinet.  CCTV and Surveillance Cameras installation and troubleshooting.  Hardware and software Periodic and Preventive Maintenance.  Any other request from the client i.e. Mobile Phone software Update, Email Access Configuration.
02.2015 - 05.2015
Customer Support Engineer.
BCX Kenya Seconded to Octopian Global Services (UAE) Kenya Branch
 Negotiating Contracts with Service Providers.  Configuring of clients equipment e.g. modems, routers switches and the final installation.  Generated reports on project designs, support manuals and project plans.  Maintained inventory of all computers, telecommunication equipment and all other devices and software in the office and at customers’ site.  Communicating and assisting clients relating to operational problems and queries  Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner.  Surveillance and CCTV Cameras Installation and Maintenance.  Repair of faulty equipment and maintenance at second level workshop.  Testing all new equipment received from dealers and faulty ones under warranty which have been returned to the dealer for repairs/Replacements.  Maintain LAN /WAN and support for the timely installations and upgrading.  Assisting and supporting the Team in managing projects.  Carrying out day-to-day interventions at customer sites to solve problems that are not sorted through the telephone.  Installation and Configuration of Sun Solaris software on Visa and MasterCard Servers in several Banks locally, and being in charge of the Routine Maintenance for the servers.  Vsat (Satellite) Servicing, routine and periodic maintenance at the customer site.  Training Users how to proper and standard Computer usage and basic troubleshooting.
06.2015 - 12.2015
Field Technician
Sita Aero
 SITA Internal Management: Updating, Documenting and Proper and Accurate data Entry.  Responding to escalated help desk issues.  Carrying out software and hardware upgrades on all equipment at customer sites and training users how to use new or upgraded applications.  Maintain inventory of all computers, telecommunication equipment and all other devices and software in the office and at customers’ site.  Interacts with internal clients on all levels to help resolve IT-related issues and provides answers in a timely manner. Repair of faulty equipment and maintenance at second level workshop.  Testing all new equipment received from dealers and faulty ones under warranty which have been returned to the dealer for repairs/Replacements.  Configuring of customer equipment e.g. computers, printers, modems, routers and the final installation.  As a team maintain LAN /WAN and support for the timely installations and upgrading.  Carrying out day-to-day interventions at customer sites to solve problems that are not sorted through the telephone.  Installation and Configuration of Sun Solaris software on Visa and MasterCard Servers in several Banks locally, and being in charge of the Routine Maintenance for the servers.  Vsat (Satellite) Servicing, routine and periodic maintenance at Lafarge (Bamburi Cement) Athi River.  Oversees help desk activities at the local level.
02.2014 - 03.2015
Systems Administrator
SGS Kenya
 Ensure uninterruptable data capture, storage, archiving and dissemination.  Maintaining an all-time optimum Network/Internet Connection.  Responsible for the maintenance of an Operational Weighing System, Logistic Software Maintenance and Updating.  Provide technical support to the team,  Prepare and maintain a schedule of preventive maintenance for computer hardware’s, accessories and the biometrics access.  Carry out trouble shooting and repairs  Periodic System back-up.  Guide computer users on user protocols  Take timely appropriate action on system deviations.  Perform any other duties as will be assigned from time to time.  Maintain a log of all system occurrences and brief the Manager on the same.  Maintain good relationship with service companies that provide repair service to ensure guaranteed timely receipt repair and maintenance services.
Skills
Pc/laptop repair and maintenance Internet and networking Antivirus and patches updates Data backup and archiving Power backup CCTV and surveillance
Education
HND
01.1999 - 04.2001
Diploma
Jomo Kenyatta University
Information Technology
Since 10.2018
Online Study
www.cybrary.it
Certificate in Certified Information Systems Security Professional Cyber Security Studies
Languages
englishfluent
More information
immediately
Central - Coast - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Western - International
Place of residence : Thika
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work
05.06.2020
28

Other profiles that may interest you

Profile n°00046786
  • Work experience: Less than 2 years
  • Industries: IT, software engineering, Internet
  • Education:
    Since 01.2017
    Bachelors in Business Information Technology
    Strathmore University
    01.2016 - 12.2016
    Diploma in Business Information Technology
    Strathmore University
  • Languages: English (fluent)
  • Skills:

    Highly skilled in designing, testing, and developing software, Experience in front end integration using various JavaScript frameworks, Various teamwork skills, The capability...

  • Profile n°00046943
  • Work experience: 5 to 10 years
  • Industries: Banking, insurance, finance
  • Education:
    01.2012 - 08.2015
    Bachelor in Business Information Technology
    Mount Kenya University
  • Languages: English (fluent)
  • Skills:

    Business Intelligence solutions inform of visualizations via Power BI, PowerPivot and Tableau.
    ...

  • Profile n°00047142
  • Work experience: 2 to 5 years
  • Industries: IT, software engineering, InternetTransport, logistics, postal services
  • Education:
    09.2014 - 07.2018
    Bachelor of Science Mathematics and Computer Science
    Taita Taveta University
  • Languages: English (fluent)
  • Skills:

    I am a fullstack engineer with hands on experience of designing, developing and maintaining web applications. I possess diverse
    ...

  • Profile n°00046939
  • Work experience: 2 to 5 years
  • Industries: Distribution, selling, wholesaleIT, software engineering, InternetImport-export business
  • Education:
    09.2016 - 12.2019
    I.T and system technician
    Jomo Kenyatta University of Agriculture and Technology
  • Languages: English (fluent)
  • Skills:

    I am good when it comes to coding,system maintenance,software developing.