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CV Profile No.34700


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Last name : *****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ****
Address : ***********************

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Profile details

Job category searched
» IT, new technologies
» Management
» Services
Professional experience
5 to 10 years
» Engineering, development studies
» IT, software engineering, Internet
» Maintenance, servicing, after-sales services
Professional Experience: 
Since 01.2017
Head Of Infrastructure and Technology
Annick Solutions
Annick Solutions Limited is a local start up IT company that specialises in software development. It offers various IT solutions namely security management i.e. access control and networked surveillance systems; and HR systems i.e. payroll management and time attendance management systems. My primary role in the company is to provide IT solutions that are tailored to client needs and requests. As part of this, I am responsible for:  Networking – Managing switches, routers and perimeter devices (firewalls);  Servers – Handling of Operating systems as well as physical and virtual servers. Storage, backups and disaster recovery;  Vendor Management – Establishing strong partnerships with vendors so as to set clear expectations. This includes negotiating access agreements, establishing service level agreements, and ensuring contracts are in place to support the services provided by the infrastructure team.
07.2019 - 09.2019
Information Technology Operations Supervisor
Kenya National Bureau of Statistics
The Kenya National Bureau of Statistics (KNBS) is a Semi-Autonomous Government Agency incorporated under the State Department for Planning. The core mandate of the Kenya National Bureau of Statistics (KNBS) is collection, compilation, analysis, publication and dissemination of statistical information for public use.It also oversees the coordination, supervision and development of programmes within the National Statistical System. As a Special ICT in the Short term contract ,I was responsible for:Training Content Supervisors and ensuring that Enumerators are adequately trained; Supervision of Content Supervisors in 5 Sub -Counties i.e Kikuyu, Kabete, Lari, Kiambaa and Limuru. Working with the Content Supervisors to ensure that the census enumeration starts at the agreed time in the assigned supervision areas; Carrying extra census equipment/materials to be given to the Content Supervisors in case of emergencies; Providing technical support on ICT issues such as sorting out the tablets ( CAPI Computer Assisted Personal Interview) to Content Supervisors and Enumerators in their area of supervision; Any other duties as may be assigned by the CSO. Achievements. I gained experience in Co-ordinating Content Supervisors and Enumerators in the Census process.
09.2018 - 04.2019
Information Technology Consultant
Landmark Hotels & Suites
The Landmark Suites is a Premier Boutique Hotel situated in the heart of Westland’s , Nairobi, Kenya. The Landmark Suites caters for both families and business travellers offering quality premium services. Their Suites are modern, contemporary and spacious, designed to provide the highest level of comfort and convenience, supported by the latest technology. As part of this, I am responsible for: ▪ Understand customer requirements and business objectives ▪ Provide strategic advice on using technology to achieve goals ▪ Manage IT initiatives and collaborate with in-house technical staff ▪ Design IT systems and networks ensuring the right architecture and functionality ▪ Support new technology implementation ▪ Train users in new and existing IT systems ▪ Provide assistance with technical issues ▪ Revise existing systems and suggest improvements ▪ Produce reports. Achievements ▪ Monitored the execution of strategies, kept up to date with the new technology and researched latest Information technology market trends. ▪ Assisted clients with IT solutions; prepared written reports on solutions offered. ▪ Recommended the purchasing of new IT systems, presented new IT features/software and reported project progress to the management. ▪ Developed IT system specifications after evaluating customer’s nature of work and business volume ▪ Solved clients IT issues – Determined changes, recommended quality software.
07.2017 - 08.2017
Constituency Information Communication Technology Representative
IEBC-Independent Electoral and Boundaries Commission.
Constituency ICT Head | Independent Electoral and Boundaries Commission The Independent Electoral and Boundaries Commission is responsible for conducting or supervising referenda and elections in Kenya. During the 2017 elections, I was offered a short term contract to support the constituency. I was responsible for:  Training of staff (Presiding Officers, Deputy Presiding Officers and Clerks) on how to operate the KIEMS Kit which entailed how to vote in votes onto the KIEMS tablet during the previous elections;  Confirmation of transmission of Logs with reference with the back end; and  Making official rounds within the constituency to confirm smooth flow of the KIEMS tablets during the voting process. Achievement  Successful voting period.
09.2013 - 12.2016
ICT Specialist
WPP- Scangroup.
I was responsible for:  Supporting cloud and remote based services such as Office 365, ERP, Salesforce, Azure, and AWS;  MS Active Directory, TCP/IP configuring of network devices, VM Ware Infrastructure;  Performing preventative maintenance for checking and cleaning workstations, printers, and peripherals;  Maintenance of IMac’s and Mac Book’s for users;  Conducting test fixes and ensuring problem has been adequately resolved;  Performing post-resolution follow-ups to help requests;  User support and training through development of help sheets and frequently asking questions;  Maintenance and administration of user accounts according to procedures;  Design, implementation and optimization of integrated technology solutions in line with client and business needs;  Developing, writing and communicating systems design, functional systems specifications and functional architecture analysis;  Setting up equipment for employee use and ensuring proper installation of cables, operating systems and appropriate software.
01.2010 - 08.2013
IT Specialist
Gertrude’s Children’s Hospital.
The hospital is the largest hospital in East and Central Africa dedicated exclusively to the care of children. Whilst at Gertrude’s Children’s Hospital, I was responsible for:  Providing technical support services to staff;  Training of staff on the use and operation of hospital software such as Kranium which is used for billing, patient booking and admission;  Assessment and resolution of computer security concerns;  Management of domain servers and proxy servers;  Data recovery and backup;  PC maintenance services and troubleshooting of printers, scanners and computers;  Configuration of users and operating systems; and  IP address management. Achievement  Contributed towards the recertification of the hospital’s ISO 2008 certification by updating the SOP’s (Standard Operation Procedures).
ITIL v3, Python and API development using MVC framework Visual basics both 6 and .net, C++ Web development and Design. Able to read and understand the logic and flow of software written in Java (server and Android), JavaScript and Python. SCCM and the console UI. SQL Advanced knowledge of statistical techniques, data mining and machine learning Database administration and RBAC implementation, AD and File System Entitlement. Technical experience in docker and document data storage solutions (CouchDB, Cassandra, MongoDB, DRUID or Hadoop). Oversee the functions and maintenance of the data infrastructure across the surveillance (LIMS systems, the NPHLS server and the data warehouse) and the contractors that provide services to all these systems. Develop strategic plans to ensure that the data management across the surveillance network can work efficiently and effectively in the long run. SAN management. Firewall and Traffic Shaping configuration and WAN monitoring and trending, Active Directory § E-commerce, Networking, System Analysis and Design § Windows Domain Services including DNS, DHPC, SMTP § Sybase Replication with Active configuration § Microsoft Exchange planning, design, configuration, and maintenance and upgrading § MS Server 2008/2012 and MS Windows 7,8,10 Client OS competence § Backups and Business Continuity. Client relationship management and business development.
Since 01.2018
Masters of Computer Science in Data Science.
University of illlinois at Urbana-Champaign
The Master of Computer Science in Data Science (MCS-DS) program from the University of Illinois gives me access to the computational and statistical knowledge i need to turn big data into meaningful insights.Professionals who want to use big data to understand the world, discover new insights, and optimise their decision-making will find value in the MCS-DS program. Analysing the rising tide of data has become important to a wide range of fields, including the humanities, medicine, and business, as well as engineering and the sciences. I will gain a strong foundation that will enable me to bring data science to bear on these areas.
08.2018 - 01.2019
Data- Driven Decision Making.
University of California.
Data-driven decision making is also known as data-driven decision management or data-directed decision making.Data-driven decision making (DDDM) involves making decisions that are backed up by hard data rather than making decisions that are intuitive or based on observation alone.Data Analytics and its role in business decisions. It explains why data is important and how it has evolved. There is also introduction to “Big Data” and how it is used. Additionally introduction to a framework for conducting Data Analysis and what tools and techniques are commonly used. Finally, you'll have a chance to put your knowledge to work in a simulated business setting.
01.2011 - 11.2014
Bachelor of Science in Information Technology
Jomo Kenyatta University of Agriculture and Technology
Graduated with a Second Class Honors in Bsc. Information Technology
More information
Central - Nairobi - International
Place of residence : Nairobi
Permanent contract

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