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CV Profile No.73952

Contact this profile for a recruitment
Last name : *****
First name : ****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ****
Address : *************

Attached CV :

Profile details

Job category searched
» Marketing, communication
» Public buildings and works professions
» Sales
» Secretarial work, assistantship
» Call centers, hotlines
» Event, receptionist
» Furnishing, decoration
» Industry, production, manufacturing and other
» Marketing, communication, media
Professional experience . 2 to 5 years
Professional Experience: 
Track and trace ltd
06.2017 - 11.2019
I have two years of receptionist experience as well as working in fast paced environment with multiple phone lines and a large professional staff. I can therefore handle the busting environment of a large office such as yours. I have strong written and oral communication skills. In my previous work I greeted and attended to roughly thirty to sixty clients in a day, answering questions about the company and directing visitors to their respective offices. I also called clients daily to confirm their appointments and also send emails to them. I was also recognized as the best organized and professional receptionist with the best customer orientation since satisfying the customers has always been my obligation and a responsibility. For that, my strengths are pretty clear. I love my work and I have passion in it. I work hard and get results. I am sure that this skills and experience would be an asset to your company as I enhance on them too. Thank you for your consideration. I would welcome the opportunity to participate in your personal interview to answer any of your questions and better present my qualifications.
• Administration: Capable of handling administration duties including; ensuring the proper maintenance, storage and retrieval of documents, answering emails and making calls and ensuring the smooth running of office operations. • Customer care – Excellent skills such as listening, answering enquires from customers and solving client’s complaints in timely and professional manner, good client’s database management and relationship building. • Phone Etiquette: Well versed in handling calls using the standard telephone etiquette procedure with an aim to understand the callers request and fulfill it. • Client Relations: Experienced in interacting with customers professionally as I engage in; following up to ensure that appropriate actions have been taken and ensuring their needs hence increasing customer satisfaction. • Analytical skills: Capable of analyzing, assessing and calculating risks involved and finding solutions by use of logical reasoning. I value accuracy and ensure every duty I undertake pays close attention to details and captures all the valuable data as required. • ICT Competency: Proficient in windows environment, competent in Microsoft Office Application suite, database management and knowledge in navigating the internet and emails
Education . College
East Africa Institute of Certified Studies
01.2017 - 12.2018
More information
Nairobi - Nyanza
Permanent contract

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