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CV Profile No.76466

Profile

Contact this profile for a recruitment
Last name : ******
First name : ******
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : not filled in
Address : ********************************

Attached CV :

Profile details

Job category searched
» Marketing, communication
» Secretarial work, assistantship
» Services
» Government services
Professional experience . More than 10 years
Professional Experience: 
Account Manager
Yellow Pages
Since 01.2019
 New Sales Opportunities: Meeting and exceeding sales targets by developing long-term relationships with the targeted customers and by identifying up selling and cross-selling opportunities within existing accounts  Contract Renewals: Managing contract renewals and proposal responses by developing and delivering unsolicited renewal proposals with clearly articulated value propositions to the customers  Customer Improvement Programs: Ensuring that customers are contacted regularly  Internal Stakeholder Coordination providing overall account strategy and direction regarding; opportunity risk assessment, recommendations and implementing planned contingencies  External/Customer Engagement: Developing multi-level and multi-functional relationships (CEO, CFO, CIO and Business Unit Leaders) to drive solutions that are innovative and provide value/benefit relative to the customer’s respective business needs; deepen and widen relationships with a long term focus  Customer Satisfaction: Maintaining a high level of customer satisfaction through timely and successful delivery of our solutions according to customer needs as well as timely resolution of customer after sales issues/conflicts  Debt collection: ensuring that all accounts receivables were collected at the agreed time and the distributors operated within approved limits, and credit appraisal.  Participating in exhibitions  Promoting new products from the company
Assistant Marketing Manager
Factual Films Delight
09.2017 - 02.2018
 Coordinated with the Brand Manager in developing marketing plan and budget  Assisted in designing and developing marketing collaterals and promotional materials  Cooperated with the management in the development of marketing programs and criteria to achieve sales goals  Promoted company agenda on mobile advertising and sourcing clients  Generated sales and marketing reports to management  Maintained customer relationship and tracked their satisfaction
Cabin Crew
Kenya Airways
10.2011 - 09.2017
Ensured that customers had a safe flight by enforcing safety guidelines as stipulated by IATA  Conducted pre-flight safety checks  Showed safety and emergency measures such as the use of oxygen masks, seat belts, and exit doors  Offered information and support for safety and comfort to passengers  Pre-flight briefings and studied all the details of the flight
Skills
Through this letter ,I want to introduce myself and show you my interest in becoming a part of your company . I attached my resume which consists of my detailed experiences such as employment background ,training experiences ,achievements, education and skills . My work experiences are strengthened with high responsibility and effort. I have successfully performed my tasks with high degree of professionalism. My previous employer felt satisfied with my effort in my previous work . My current objective is to obtain a position that will expand my skills and experiences properly. I believe in excellence and have always dedicated myself ,my talents and my creative ability to assure the successful accomplishment of any company goals . My positive attitude is the valuable asset to any organization that would employ me . I am certain that my skill set will give profit to your company.
Education . Bachelor
Bachelors in International Relations
Kenya Methodist University
Since 01.2020
Training in International Relations and Diplomacy
Flight Operations and Dispatch
Kenya Aeronautical college
05.2015 - 10.2016
Training in Flight Dispatch and flight operations
Certificate in cabin crew
Kenya Airways Pride Centre
04.2010 - 10.2010
Training in Airline cabin crew
Digital Marketing master class
Digital skills for Africa
09.2019 - 09.2019
Training in Digital Marketing
Languages
englishnative
frenchbeginner
More information
immediately
Coast - Nairobi - Nyanza - Rift Valley - International
Place of residence : Nairobi
Permanent contract
21.07.2021
7

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