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CV Profile No.86950

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Last name : ****
First name : ********
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ****
Address : ******************

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Profile details

Job category searched
» IT, new technologies
» Management
» Production, maintenance, quality
» Engineering, development studies
» Government services
» IT, software engineering, Internet
» Transport, logistics, postal services
Professional experience . Less than 2 years
Professional Experience: 
Ict Support Attache
Kenya Power
05.2021 - 08.2021
• Worked with users to determine areas of technology in need of improved usability. • Provided level one support for users where I Resolved issues and escalated problems with knowledgeable support and quality service. • I installed and updated several in-house systems. Which include Integrated Customer System, Design and construction Systems, LAN support, transport management system, Incident Management system, Citrix, Distribution Maintenance Management system, and other third-party software. I also conducted testing and troubleshooting for various software to maintain operational readiness. • Mail installation and configuration, Antivirus installations, and updates. • Performed day-to-day LAN and WAN administration, maintenance, and support. I maintained data networks and telecommunication infrastructure: Switches, Routers, Network cable termination, activating ports and data points, and Router configurations. • Monitored networks and network devices to resolve technical problems quickly. • Printer installation and maintenance. Both Local and network printers using IP addresses, replacing toners and Cartridges. • Formating PCs/Laptops and installing operating systems as requested by users. • Taking inventory of Information technology and Telecommunication Equipment. • Administered quality customer service to in-house staff and satisfied concerns on a daily basis and also depending on their requests.
Laravel; php; Wordpress; Network design and management; Brand development; problem solving; critical thinking
Education . Bachelor
Bsc in Computer Science
The Catholic University Of Eastern Africa
Since 08.2017
englishgood level
More information
Central - Coast - Eastern - Nairobi - North Eastern - Nyanza - Rift Valley - Western - International
Permanent contract - Fixed-term contract - Temporary work - Internship - Freelance - Cooperative Education Program - Part-time work

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