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CV Profile No.95181

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Last name : *****
First name : *****
Phone : +2***********
Email : ******@******
Date of birth : : ********
Nationality : ****
Address : ***********************

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Profile details

Job category searched
» HR, training
» Management
» Marketing, communication
» Secretarial work, assistantship
» Banking, insurance, finance
» Education, training
» Event, receptionist
» IT, software engineering, Internet
» Secretarial work
Professional experience . More than 10 years
Professional Experience: 
Student Coordinator and College Administrator
Maritime and Management Institute of East Africa
Since 07.2019
Admission and registration Orientation career services Academic advising Counseling Financial aid Housing and residence Student discipline Service learning Community service Alcohol and drug education Wellness programs Academic support services Student activities and many other relevant student services based on arising needs.
ICT Administrator
Uchumi Supermarkets Limited
08.2008 - 05.2018
• Producing and compiling reports to assist the top management in decision-making. • Maintenance of hardware and organizing for repair and installation. • Administering system updates and implementing new technological developments as advised by ICT Operations Department Head • Ensuring system security and securing the server. • Keeping track of all ICT related Inventory and maintenance of the same. • Managing daily system operations and running necessary procedures (End Of Day, Cashier Locking, Antivirus updates, Backups). • Ensuring system maintenance and reporting any deviations for action.
Customer Care Personnel
Uchumi Supermarkets Limited
11.2002 - 07.2008
• Developed and sustained long-term relationships with clients, industry professionals and other decision influencers to keep up to date with upcoming projects and industry developments. • Prepared and formulated regular customer care activity and required performance reports. • Marketed and acquired potential new customers by strategically aligning the plan forward in line with the Corporate Strategy. • Customer relationship management: maintained good relationships with customers or potential customers and suppliers, maintained powerful multi-stakeholder partnerships and business relationships. • Brand and Marketing Awareness: found new initiatives to grow the customer numbers by organizing marketing campaigns and customer offer activities. • Continuous Process Improvement: Identified and improved the ways to achieve results in a demanding and challenging environment by pointing out processes that delay or derail customer satisfaction and affect retention.
Good Coordination and Management; Keeping accurate reports and Documentation; Professionalism; Interractive and Ability to sort issues.
Education . HND
Higher National Diploma in Management of Information Systems (IMIS)
Strathmore University
Since 01.2000
Diploma in Management of Information Systems (IMIS)
Strathmore University
01.1999 - 12.1999
Kenya Certificate of Secondary Education
Chebigen Secondary School
01.1993 - 12.1997
Kenya Certificate of Primary Education
Kapkiam Primary School
01.1985 - 12.1992
More information
in 1 month
Permanent contract - Fixed-term contract

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